stolen toilet

[KPToilets]

I had a toilet stolen from a job site this weekend. How does everyone else deal with this situation, customer, police,.....

[Trent]

Ultimately the customer is responsible for the unit. Don't forget to charge them for your time to go get a new unit (or shipping costs), administrative costs, etc. when you bill them for the replacement.

[toiletman]

Wish was that easy, we charge an "optional" $5 insurance if you have 100 units out that is one brand new unit each month..... perhaps use this as an example to encourage getting insurance.

[pshed]

i have a brand on mine/won't keep them from getting stolen, but if i find it back some day can prove it's mine